Error Code: 1686/E13
Description
The ink may have run out.
Resolution
1.
Replace the empty ink cartridges.
Canon recommends using new genuine Canon cartridges in order to obtain optimum qualities.
Please view the compatible ink cartridges for your machine using our PIXMA ink finder.
NOTE - Since the information contained in the fax may be lost if it is printed in this condition, the received fax will not be printed and will be stored in the machine's memory until the ink cartridge is replaced. You must manually print out faxes that were stored in the memory. You can change the setting so that the received fax is forcibly printed out instead of being stored in the memory, but all or part of the fax information may not be printed because of the ink out condition.
Canon recommends using new genuine Canon cartridges in order to obtain optimum qualities.
Please view the compatible ink cartridges for your machine using our PIXMA ink finder.
NOTE - Since the information contained in the fax may be lost if it is printed in this condition, the received fax will not be printed and will be stored in the machine's memory until the ink cartridge is replaced. You must manually print out faxes that were stored in the memory. You can change the setting so that the received fax is forcibly printed out instead of being stored in the memory, but all or part of the fax information may not be printed because of the ink out condition.
If
the above solution has not resolved your error, please contact Canon
authorised service facility.
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