How to Troubleshoot Canon Printer Problems
Canon is a brand of computer printers
that makes commercial products that are available around the world. If you
enjoy one of their printers at your home or office you may at some time
experience some slight performance errors. These problems are usually easily
fixed by following a simple troubleshooting process, which will take you just a
few minutes. If you continue to experience printer failure or the problems
become more severe, contact your Canon supplier for technical support.
1. Connectivity Problems
Make sure that the printer is connected to a power
outlet. The power cable should be connected in the back of the printer and to a
working electrical socket.
Check that the wire from the printer is running to
the correct port on the computer tower. The wire runs from the small, square
port on the printer to one of the USB
ports on your tower or laptop computer.
Turn the printer
on. Much of your printing failures can be avoided by making sure that the power
is turned on before selecting the print command.
Install any updates or replacement software needed
to run your printer on your computer. You can get this software from the
manufacturer's website and will be notified through your printer drive if there
is something new to download.
2. Feeder Problems
Pull out all of the paper supply in the printer
and make sure that all pieces of paper are flat and whole. Any folded corners, crumpled
sheets or torn pieces should be thrown away.
Check the size of the paper you are using and
check the paper guide on the supply to make sure the paper is the correct size.
The paper guide is the small plastic clip that holds the paper steady in the
feeder.
Open the cover of the printer
and make sure there is no paper stuck within the feed rollers. You should pull
out the jammed paper if there is any, including any little torn pieces that may
be stuck inside.
Clean out the feed rollers with compressed
air to remove any dirt inside the printer and refill the paper supply.
3. Ink Problems
Check the ink levels in your cartridges to see if
you have to replace the ink. You can do this through the control panel of your
printer software. If you don't know where to find these controls, just search
your computer for 'printer drive'.
Open the cover of the printer
and wait for the ink cartridges to stop in front of you within the printer.
This will allow you to take them out and replace them with full ones.
Pull the cartridges out of the printer.
The number of cartridges and how to remove them will vary with your model of
printer, but usually there is a small clip holding the top edge of the
cartridge in place. Just push this clip back and pull the ink out.
Pull the protective seal off the head of the new
ink cartridge. This is where the ink comes out and when you pull off the seal
it will allow the ink to descend.
Drop the ink cartridges into the printer
and push each cartridge into place. If there are clips you will hear them click
when the cartridges are in place.
Run a diagnostics test on your ink heads if your
ink problems persist after refilling the ink. This will help you clear out the
heads.
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